Now Enrolling Current Grade 11 Students. Apply Today!
Ella T. Grasso Technical High School is now enrolling current grade 11 students into New London County’s only Guest Services Management program for grade 11 and 12 high school students. Applications for current grade 10 students will open in spring 2024 for fall 2024 enrollment. Students who transfer into the program will graduate with a high school diploma from Grasso Tech and with multiple career credentials in the Guest Services Management field.
Instructor Information
Chris Jones
Department Head
860-441-0340
Chris.Jones@cttech.org
Learn More About Our Program
The Guest Services Management classroom combines online learning along with real-life experiences that introduce high school students to the variety of opportunities available in the industry. Students will experience key business, marketing, and personal financial concepts including marketing, management, entrepreneurship, financial literacy, hospitality, and more. The educational goal is to prepare students to enter the workforce or continue on to a post-secondary hospitality and tourism management program.
Students enrolled in the Guest Services Management program will advance with Always Food Safe Certification and a Certified Hospitality & Tourism Management Professional (CHTMP) designation from the American Hotel & Lodging Educational Institute (AHLEI).
Through existing articulation agreements with area Community Colleges as well as Johnson & Wales University (RI), students will receive college credits upon graduation.
Dine with us at Café 189
The guest services management program oversees the front-of-house operations for the school restaurant, ensuring a seamless and welcoming experience for patrons. This includes managing reservations, greeting guests, and coordinating with the kitchen staff to facilitate efficient pick-up and delivery of meals.
